“Golf & the Art of Customer Service”
What People Say:
“If you only have an hour to invest in learning, this book is top of the list in ROI.”
- Tom Davis, Director of Market Development, IBM Global Services
“Any sales or customer service team incorporating the U Factor will significantly increase client loyalty. A must read for every salesperson.”
- Bruce F. Reynolds, Vice President Sales, Chicken of the Sea International
"You provide the recipe for any organization to significantly increase their sales through service. What I love about your book is that it’s fast, it’s focused, it’s powerful.”
- Michael J. Mulligan, CEO Advanced Business Group, Inc.
"Working with celebrities I understand the importance of exceptional customer service, and this book provides the insights into creating that unique customer experience."
- Tisha Fein, Co-Producer, The Grammy Awards
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