1-800-Mattress.com: Napoleon Barragan, Founder CEO and Chairman
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1-800-Flowers.com: James F. McCann, Founder and CEO |
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The path to becoming the world's leading florist and gift company James McCann, Founder and CEO of 1-800-Flowers, talks with Robert Reiss about serving the customer and discusses the role of an executive in creating a cultural environment and managing the culture of the business. He also talks about helping employees achieve, understanding the customer, the importance of technology, and a key trait that distinguishes entrepreneurs. CEO Show Interview: 3/29/2009 Listen to interview
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