|
Interviews 2008 |
| |
| July 20, 2008 |
 |
| Guest: |
Jonathan Spector, CEO, The Conference Board
|
| Topic: |
The model for the next generation of customer experience
|
| Interview: | Listen to
Jonathan Spector on The CEO Show. |
| |
| July 13, 2008 |
 |
| Guest: |
Michael E. Chen, CEO, GE Commercial Finance: Media, Communications & Entertainment
|
| Topic: |
The 4 "I 's" Customer Model
|
| Interview: | Listen to
Michael Chen on The CEO Show. |
| |
| July 6, 2008 |
 |
| Guest: |
Paul Spiegelman, CEO, The Beryl Companies
|
| Topic: |
The leading healthcare call center model
|
| Interview: | Listen to
Paul Spiegelman on The CEO Show. |
| |
| June 29, 2008 |
 |
| Guest: |
Dr. Ken Blanchard, Chairman, The Ken Blanchard Companies
|
| Topic: |
One minute lessons
|
| Interview: | Listen to
Ken Blanchard on The CEO Show. |
| |
| June 22, 2008 |
 |
| Guest: |
Henry Juszkiewicz, Chairman and 22 year CEO, Gibson Guitar Corporation
|
| Topic: |
Reengineering an iconic brand through quality, prestige and innovation
|
| Interview: | Listen to
Henry Juszkiewicz on The CEO Show. |
| |
| June 15, 2008 |
 |
| Guest: |
James F. Parker, Former CEO, Southwest Airlines
|
| Topic: |
Managing through crisis --The customer model during 9/11
|
| Interview: | Listen to
James Parker on The CEO Show. |
| |
| June 8, 2008 |
 |
| Guest: |
Rafael Pastor, Chairman of the Board and CEO,
Vistage International
|
| Topic: |
The world's largest CEO membership organization
|
| Interview: | Listen to
Rafael Pastor on The CEO Show. |
| |
| June 1, 2008 |
 |
| Guest: |
Carol Marlow, President, Cunard
|
| Topic: |
The world's most famous ocean liners
|
| Interview: | Listen to
Carol Marlow on The CEO Show. |
| |
| May 25, 2008 |
 |
| Guest: |
Fred Krupp, President, Environmental Defense Fund (EDF)
|
| Topic: |
Serving 500,000 members by integrating economics, science, law and innovation
|
| Interview: | Listen to
Fred Krupp Sr. on The CEO Show. |
| |
| May 18, 2008 |
 |
| Guest: |
Robert A. DiMuccio, President and CEO, Amica Insurance
|
| Topic: |
Doing the right thing
|
| Interview: | Listen to
Robert A. DiMuccio Sr. on The CEO Show. |
| |
| May 11, 2008 |
 |
| Guest: |
Donald R. Droppo Sr. & Jr., CEO & SVP, Curtis Packaging
|
| Topic: |
A father and son team reinventing 163 years of Curtis history to lead luxury packaging
|
| Interview: | Listen to
Donald R. Droppo Sr. & Jr. on The CEO Show. |
| |
| May 4, 2008 |
 |
| Guest: |
Seth Goldman, President, TeaEO, Honest Tea
|
| Topic: |
The nation's leading organic bottled tea -- brewing change one bottle at a time
|
| Interview: | Listen to
Seth Goldman on The CEO Show. |
| |
| April 27, 2008 |
 |
| Guest: |
Terry Betteridge, CEO Betteridge Jewelers
|
| Topic: |
Integrity of purpose for over 100 years
|
| Interview: | Listen to
Terry Betteridge on The CEO Show. |
| |
| April 20, 2008 |
 |
| Guest: |
Tony Hsieh, CEO Zappos
|
| Topic: |
From $1.6 million to $840 million revenue in 7 years through one strategy - incredible service
|
| Interview: | Listen to
Tony Hsieh on The CEO Show. |
| |
| April 13, 2008 |
 |
| Guest: |
David A. Williams, CEO Make-A-Wish Foundation
|
| Topic: |
Driven by purpose -- insights from a leading non-profit
|
| Interview: | Listen to
David A. Williams on The CEO Show. |
| |
| April 6, 2008 |
 |
| Guest: |
Michael J. Critelli, Executive Chairman, Pitney Bowes
|
| Topic: |
Customer focus and innovation
|
| Interview: | Listen to
Michael J. Critelli on The CEO Show. |
| |
| March 30, 2008 |
 |
| Guest: |
Marvin Tomlin, CEO, United National Football League (UNFL)
Joined by Ben Eison, President, United National Football League (UNFL)
|
| Topic: |
Football's new minor league
|
| Interview: | Listen to
Marvin Tomlin and Ben Eison on The CEO Show. |
| |
| March 23, 2008 |
 |
| Guest: |
Shane Krige, General Manager, The Plaza Hotel
|
| Topic: |
Reopening the world's most famous hotel
|
| Interview: | Listen to
Shane Krige on The CEO Show. |
| |
| March 16, 2008 |
 |
| Guest: |
Paul Ferraiolo, President, Rolls-Royce Motor Cars NA
|
| Topic: |
The renaissance of Rolls-Royce
|
| Interview: | Listen to
Paul Ferraiolo on The CEO Show. |
| |
| March 9, 2008 |
 |
| Guest: |
Gary Loveman, CEO, Harrah's Entertainment, Inc.
|
| Topic: |
Betting on customer loyalty |
| Interview: | Listen to
Gary Loveman on The CEO Show. |
| |
| March 2, 2008 |
 |
| Guest: |
Peter J. Cohen, CEO Educate Inc./Sylvan Learning Inc. |
| Topic: |
America’s leader in learning |
| Interview: | Listen to
Peter Cohen on The CEO Show. |
| |
| February 24, 2008 |
 |
| Guest: |
Philip H. Jones, CEO Jones Dairy Farm |
| Topic: |
Brand integrity: six generations of natural sausages and breakfast meats |
| Interview: | Listen to
Philip Jones on The CEO Show. |
| |
| February 17, 2008 |
 |
| Guest: |
Shep Murray and Ian Murray, Co-Founders
Co-CEOs Vineyard Vines |
| Topic: |
Creating the American Dream Lifestyle |
| Interview: | Listen to
Shep & Ian Murray on The CEO Show. |
| |
| February 10, 2008 |
 |
| Guest: |
Christopher Zane, President, World Famous Zane Cycles |
| Topic: |
America’s fastest growing bicycle business |
| Interview: | Listen to
Christopher Zane on The CEO Show. |
| |
| February 3, 2008 |
 |
| Guest: |
Gregory J. Furman, Founder and Chairman, The Luxury Marketing Council |
| Topic: |
Growing Luxury Brands |
| Interview: | Listen to
Gregory J. Furman on The CEO Show. |
| |
| January 27, 2008 |
 |
| Guest: |
Tom Scott, Co-Founder Nantucket
Nectars, Founder and Chairman Plum TV |
| Topic: |
Authenticity in business |
| Interview: | Listen to
Tom Scott on The CEO Show. |
| |
| January 20, 2008 |
 |
| Guest: |
Ira Neimark, 17 year CEO, Bergdorf
Goodman |
| Topic: |
The rise of luxury retailing |
| Interview: | Listen to
Ira Neimark on The CEO Show. |
| |
| January 13, 2008 |
 |
| Guest: |
David Spurlock, Founder, Eos
Airlines |
| Topic: |
Creating a new category in the
airline industry -- the premium lifestyle brand
that happens to fly planes |
| Interview: | Listen to
David Spurlock on The CEO Show. |
| |
|
 |
| Guest: |
Adam J. Komack, Chief Lifestyle Officer, Eos Airlines |
| Topic: |
The Eos guest experience |
| Interview: | Listen to
Adam Komack on The CEO Show. |
| |
| January 6, 2008 |
 |
| Guest: |
Napoleon Barragan, Founder &
Chairman/CEO, 1800Mattress.com |
| Topic: |
Creating new ways to connect with
customers |
| Interview: | Listen to
Napolean Barragan on The CEO Show. |
| |
| |
|
Interviews 2007 |
| December 30, 2007 |
 |
| Guest: |
AJ Khubani, Founder and CEO,
Telebrands |
| Topic: |
America’s leader in direct response
TV |
| Interview: | Listen to AJ Khubani on The CEO Show. |
| |
| December 23, 2007 |
 |
| Guest: |
Tim and Nina Zagat, Co-founders,
Zagat Survey |
| Topic: |
Finding the world’s best places to
eat, drink, stay and play |
| Interview: | Listen to Tim and Nina Zagat on The CEO Show. |
| |
| December 16, 2007 |
 |
| Guest: |
Bill Williams, CEO, Harry &
David |
| Topic: |
Delivering quality – the secret of
the world’s best tasting pears |
| Interview: | Listen to Bill Williams on The CEO Show. |
| |
| December 9, 2007 |
 |
| Guest: |
Jack Mitchell, CEO,
Mitchells/Richards/Marshs |
| Topic: |
The art of hugging for three
generations in high-end retail clothing and
accessories |
| Interview: | Listen to Jack Mitchell on The CEO Show. |
| |
| December 2, 2007 |
 |
| Guest: |
Howard Lester, Chairman and 22-year
CEO Williams-Sonoma Inc. |
| Topic: |
Building a brand |
| Interview: | Listen to Howard Lester on The CEO Show. |
| |
| November 25, 2007 |
 |
| Guest: |
Kip Tindell, Chairman & CEO,
The Container Store |
| Topic: |
Inventing the storage and organization categories |
| Interview: | Listen to Kip Tindell on The CEO Show. |
| |
| November 18, 2007 |
 |
| Guest: |
Cathie Black, President, Hearst
Magazines (19 leading consumer magazines,
including: Cosmopolitan; O, the Oprah Magazine;
and Esquire) |
| Topic: |
Courage and innovation in
publishing |
| Interview: | Listen to Cathie Black on The CEO Show. |
| |
| November 11, 2007 |
 |
| Guest: |
Gary Swart, Chief Executive
Officer, oDesk |
| Topic: |
The new world order of hiring |
| Interview: | Listen to Gary Swart on The CEO Show. |
| |
| November 4, 2007 |
 |
| Guest: |
Danny Meyer, Founder, Union Square
Hospitality Group |
| Topic: |
Restaurant innovation |
| Interview: | Listen to Danny Meyer on The CEO Show. |
| |
| October 28, 2007 |
 |
| Guest: |
Marc Shuman, Founder and President,
GarageTek |
| Topic: |
Inventing and reinventing the
garage industry |
| Interview: | Listen to Marc Shuman on The CEO Show. |
| |
| October 21, 2007 |
 |
| Guest: |
Harley Lippman, Founder and CEO,
Genesis 10 |
| Topic: |
America's fastest growing IT
consulting firm |
| Interview: | Listen to Harley Lippman on The CEO Show. |
| |
| October 14, 2007 |
 |
| Guest: |
Leon Gorman, President, L.L. Bean
(33 years), grandson of L.L. Bean |
| Topic: |
The making of an American
icon |
| Interview: | Listen to Leon Gorman on The CEO Show. |
| |
| October 7, 2007 |
 |
| Guest: |
Tory Kiam, President, lia
sophia |
| Topic: |
Reinventing the jewelry
business |
| Interview: | Listen to Tory Kiam on The CEO Show. |
| |
| September 30, 2007 |
 |
| Guest: |
David and Lee Ann Lester, Founders,
Sea Fair |
| Topic: |
The world's first fine art
mega-yacht |
| Interview: | Listen to David & Lee Ann Lester on The CEO Show. |
| |
| September 23, 2007 |
 |
| Guest: |
Dick Cattani, President, Restaurant
Associates |
| Topic: |
Hospitality heroes |
| Interview: | Listen to Dick Cattani on The CEO Show. |
| |
| September 16, 2007 |
 |
| Guest: |
Ray Anderson, Founder, Interface
(Founder of the modular carpeting industry &
the world’s greenest CEO) |
| Topic: |
A business case for the
environment |
| Interview: | Listen to Ray Anderson on The CEO Show. |
| |
| September 9, 2007 |
 |
| Guest: |
Bruce Mosler, CEO,
Cushman&Wakefield |
| Topic: |
Global real estate leadership
through anticipating client needs |
| Interview: | Listen to Bruce Mosler on The CEO Show. |
| |
| September 2, 2007 |
 |
| Guest: |
Bernard Marcus, Co-founder and CEO
(19 years), Home Depot |
| Topic: |
Vision and humanity |
| Interview: | Listen to Bernard Marcus on The CEO Show. |
| |
| August 10, 2007 |
 |
| Guest: |
Lori Robin Sandler, Founder,
Divvies |
| Topic: |
Building a new industry |
| Interview: | Listen to Lori Robin on The CEO Show. |
| |
| August 3, 2007 |
 |
| Guest: |
David Amlen, Co-founder Legacy
Recording Studios,
over 150 gold and platinum
records |
| Topic: |
Understanding celebrity needs
|
| Interview: | Listen to David Amlen on The CEO Show. |
| |
| July 27, 2007 |
 |
| Guest: |
The Honorable Charles J. Hynes,
District Attorney, Brooklyn, NY |
| Topic: |
Reinventing community relations
|
| Interview: | Listen to Honorable Charles Hynes on The CEO Show. |
| |
| July 20, 2007 |
 |
| Guest: |
David Friedfeld, President,
ClearVision |
| Topic: |
Reinvention through
communication |
| Interview: | Listen to David Friedfeld on The CEO Show. |
| |
| July 13, 2007 |
 |
| Guest: |
Paul Blanco, Barnum Financial
Group
(MetLife’s #1 Financial Service Firm;
best company
to work for in
Connecticut) |
| Topic: |
A winning culture |
| Interview: | Listen to Paul Blanco on The CEO Show. |
| |
| July 6, 2007 |
 |
| Guest: |
Simon F. Cooper, President, The
Ritz-Carlton Hotel Company, L.L.C. |
| Topic: |
The gold standard |
| Interview: | Listen to Simon Cooper on The CEO Show. |
| |
| June 29, 2007
|
 |
| Guest: |
William P. Lauder, CEO, The Estée
Lauder Companies Inc. |
| Topic: |
The counter encounter |
| Interview: | Listen to William Lauder on The CEO Show. |
| |
| June 22, 2007
|
 |
| Guest: |
Carolyn Kepcher, CEO, Carolyn &
Co.
Former Judge, The Apprentice |
| Topic: |
Finding what matters for you as
your own customer |
| Interview: | Listen to Carolyn Kepcher on The CEO Show. |
| |
| June 15, 2007
|
 |
| Guest: |
Scott W. Ventrella, Author of
Me, Inc. |
| Topic: |
Treating yourself as your first
customer |
| Interview: | Listen to Scott Ventrella on The CEO Show. |
| |
| June 8, 2007
|
 |
| Guest: |
Gary C. Smith, CEO, Fairfield
County Bank Corp. |
| Topic: |
Customer service one experience
at a time |
| Interview: | Listen to Gary Smith on The CEO Show. |
| |
June 1, 2007
|
 |
| Guest: |
Donna McAleer, CEO, Elant Inc.
(Consortium of 12 senior health living
organizations) |
| Topic: |
The future of healthcare for the
senior customer |
| Interview: | Listen to Donna McAleer on The CEO Show. |
| |
| May 25, 2007
|
 |
| Guest: |
James H. Quigley, CEO, Deloitte
& Touche LLP |
| Topic: |
The standard of excellence |
| Interview: | Listen to James Quigley on The CEO Show. |
| |
| May 18, 2007
|
 |
| Guest: |
Mildred Robbins Leet, Founder,
Trickle Up (Seeded over 150,000 new businesses
globally)
Winner, Woman of the World Award
|
| Topic: |
The global customer |
| Interview: | Listen to Mildred Robbins on The CEO Show. |
| |
| May 11, 2007
|
 |
| Guest: |
Jay Walker, Chairman, Walker
Digital
Founder, Priceline.com |
| Topic: |
The future of digital customer
interactions |
| Interview: | Listen to Jay Walker on The CEO Show. |
| |
| May 4, 2007
|
 |
| Guest: |
Daniel Van Starrenburg, CEO, SavATree
(America's
fastest growing tree, lawn and
shrub
corporation) |
| Topic: |
Building customer centric processes
for scalability |
| Interview: | Listen to Daniel Van Starrenburg on The CEO Show. |
| |
| April
27, 2007 |
 |
| Guest: |
Stew Leonard, Jr., CEO, Stew
Leonard’s
(The world’s largest dairy
store) |
| Topic: |
Creating a new industry model to
get customer “wow" |
| Interview: | Listen to Stew Leonard on The CEO Show. |
| |
| April
20, 2007 |
 |
| Guest: |
Patrick Charmel, CEO, Griffin
Hospital
Fortune Magazine’s #1 Best
Small Company to work for in America…top 5
overall |
| Topic: |
Employee pride linked to great
service |
| Interview: | Listen to Patrick Charmel on The CEO Show. |
| |
| April 13, 2007 |
 |
| Guest: |
David
Neeleman, Founder, CEO, Jet Blue |
| Topic: |
Vision and details |
| Interview: | Listen to David Neeleman on The CEO Show. |
| |
|
|
